Lakes Region EMS is an Advanced Life Support ambulance service, serving suburban and rural communities located just north east of the Twin Cities metropolitan area. Lakes Region EMS has bases in Rush City, North Branch, and Chisago City. We serve a population of approximately 51,000 residents and visitors across an area of about 450 square miles that includes parts of Chisago, Isanti, and Pine Counties. In 2014 Lakes Region EMS answered over 4,200 emergency calls and treated 3,600 patients.
As a partner in St. Croix Valley EMS, Lakes Region EMS also provides 911 and interfacility critical care services in Polk County Wisconsin. St. Croix Vallet EMS has based in Milltown and St. Croix Falls Wisconsin.
All of our ambulance are staffed and equipment to provide Advanced Life Support (ALS) care including ground critical care services. This means we can essentially bring the Emergency Room to the patient and maintain critical care services from one hospital's critical care unit to the next. Both Paramedics and EMT's complete extensive training in critical care, including advanced procedures and medications to provide emergency treatment for both tramatic injury and sudden illness. With these advanced skills and equipment available in the ambulance, the time it takes to receive life saving treatment goes down and the chances for survival goes up.
In addition to providing Emergency 911 services, Lakes Region EMS also provides critical care interfacility transport services for area hospitals and medical centers. Lakes Region EMS also provides public education with classes such as CPR, First Aid, First Responder and EMT-Basic.
FAQ (Frequently Asked Questions)
Q: Is the staff paid or volunteer?
A: All of our staff are paid career employees. We have about 40 people on our roster and about half of those make Lakes Region EMS their full time occupation.
Q: How long are the shifts?
A: Shifts are 12 hours. They start at 6:00am and 6:00pm. Many of our staff work two 12 hour shifts in a row and work a straight 24 hours.
Q: What do the Paramedics and EMTs do when they are not on a call?
A: There are a number of things we do during the day. Each shift starts with an equipment check. The ambulance and all of the equipment gets checked every shift. In an emergency, everything must work right every time. The remainder of the shift might be taken up with training, housekeeping, or public education events. If there is downtime they may watch TV, sleep, or even go shopping in the community.
Q: Why do I see ambulances parked in various locations around the communities and not at their stations?
A: There are usually 3 crews covering our area. If one crew is out on a call, another crew moves to a location generally half way in between the two areas. This allows us to cover the most area with limited resources. Other times neighboring services need help covering their area. Some of the locations you might see us doing this is along County Road 14 near Kable Ave, County Road 15 near the Kost Dam, County Road 22 and US Highway 8, or the Fire Stations located in Stacy and Harris.